FAQ

Should you have any issues, or need help at all with the website, you can contact us at: metalmaniacshop@gmail.com

We sell a variety of pins, badges, and other cool collectible items. We're always on the lookout for new and exciting products so if you spot something you'd love to see on the website, we would love you to get in touch.

We exclusively use NZpost to ship all our orders, ensuring quick and safe delivery.

For all custom item & wholesale inquiries you can apply for portal access using the request button at the bottom of the home page, and we will get in touch with a passkey to give you access to our wholesale portal which has all the necessary information.

What information will i need to provide?

In your email request for wholesale portal access, you'll need to provide a contact email, details of what custom items you'd like made, quantities, and delivery location.

Yes absolutely! just enter the address you would like to send the gift to in the payments section, and in the additional info section just let us know its a gift and if you would like it gift wrapped and we'll take care of the rest!

We're sorry to hear that your order arrived with some damage, should this happen you can get in touch via the contact details on our website and we'll organize a return & refund. All returns are assessed on a case-by-case basis, as per our return policy.

We are always happy to help, and you can either send us an email via the website or send a message to one of our customer support team using the chat option on the right-hand side of the screen.